Last updated: 29 August 2026

At The Midlife Thrive Club, your privacy matters. This Privacy Policy explains what personal information we collect, why we collect it, how we use and protect it, and the choices and rights you have.

This policy applies when you visit our website, join our mailing list, download a free resource, purchase a digital product or programme, enquire about or join a course, membership, workshop or retreat, contact us, or otherwise interact with The Midlife Thrive Club.

The Midlife Thrive Club is operated by Donna Cuthbertson in the United Kingdom.

Information we may collect:

Depending on how you interact with The Midlife Thrive Club, we may collect:

• Your name and contact details, including your email address.

• Information you provide when completing forms, joining a waitlist or contacting us.

• Information relating to products, programmes, memberships, workshops or services you purchase or enquire about.

• Payment and transaction information. Payments may be processed securely by third-party payment providers and we do not normally receive or store your full card details.

• Information you voluntarily provide when participating in programmes, surveys, questionnaires or feedback.

• Marketing preferences, such as whether you have chosen to receive emails from us.

• Technical information about how you use our website, such as device, browser, IP address, pages visited and cookie information where applicable.

Where one of our programmes or services asks for information relating to your health, fitness or wellbeing, we will only collect information that is relevant to providing that service and will handle it with additional care.

How we use your information

We may use your personal information to:

• Provide products, programmes, memberships, workshops, resources and services you have requested.

• Deliver free downloads and other resources you have signed up for.

• Manage purchases, payments and customer accounts.

• Respond to enquiries and provide customer support.

• Administer waitlists, events, courses and retreat enquiries or bookings.

• Send newsletters, updates, educational content and marketing where we have permission or another lawful basis to do so.

• Improve our website, programmes, products and customer experience.

• Maintain appropriate business, accounting and legal records.

• Protect our website, systems, customers and business from misuse or fraud.

We will not sell your personal information.

Our lawful basis for using your information

Under UK data protection law, we must have a lawful reason for processing your personal information.

Depending on the circumstances, we may rely on:

Contract – where processing your information is necessary to provide something you have purchased or requested from us.

Consent – for example, where you have actively agreed to receive certain marketing communications or where consent is otherwise required.

Legitimate interests – where using your information is reasonably necessary to operate, improve or protect our business and services, provided those interests do not override your rights.

Legal obligation – where we are required to retain or process information to comply with applicable law, accounting, tax or other legal requirements.

Where we rely on consent, you can withdraw it at any time.

Email marketing

If you subscribe to The Midlife Thrive Club emails, download certain resources or otherwise choose to receive marketing from us, we may send you newsletters, helpful information, updates and details about relevant products, programmes, memberships, events and offers.

You can unsubscribe at any time by using the unsubscribe link included in our marketing emails.

Unsubscribing from marketing does not prevent us from sending essential service messages relating to something you have purchased, booked or requested.

Payments and third-party services

We use trusted third-party providers to help operate The Midlife Thrive Club. These may include services used for:

• Website and funnel hosting.

• Email communication and marketing.

• Payment processing.

• Booking and programme administration.

• Video or online content delivery.

• Analytics and website functionality.

• Forms, surveys and customer management.

These providers may process personal information on our behalf or independently in accordance with their own legal obligations and privacy policies.

Some service providers may process information outside the United Kingdom. Where this happens, we take reasonable steps to ensure appropriate data protection safeguards are in place as required by UK data protection law.

Cookies and website information

Our website may use cookies and similar technologies to make the website function, understand how it is being used and improve your experience.

Some cookies are necessary for the website to work. Other cookies, including certain analytics or marketing cookies, may require your consent.

You can control cookies through any cookie settings provided on our website and through your browser settings.

How long we keep your information

We only keep personal information for as long as reasonably necessary for the purpose for which it was collected, including providing services and meeting legal, tax, accounting or regulatory requirements.

Different types of information may therefore be retained for different periods.

Where information is no longer required, we will take reasonable steps to delete, anonymise or securely dispose of it.

Keeping your information secure

We take reasonable technical and organisational measures to protect personal information from loss, misuse, unauthorised access, alteration or disclosure.

However, no internet-based service can guarantee absolute security, and you should take reasonable care when sharing information online.

Your data protection rights

Depending on the circumstances, UK data protection law gives you rights over your personal information. These can include the right to:

• Ask for a copy of the personal information we hold about you.

• Ask us to correct inaccurate or incomplete information.

• Ask us to delete your information in certain circumstances.

• Ask us to restrict how your information is used in certain circumstances.

• Object to certain uses of your information.

• Ask for certain information to be transferred to you or another organisation.

• Withdraw consent where we rely on consent to process your information.

If you would like to exercise any of these rights, please contact us using the details below.

Children

The Midlife Thrive Club is primarily intended for adults.

We do not knowingly use this website or our marketing services to collect personal information from children for marketing purposes.

If a specific future programme or service is available to younger participants, appropriate privacy information and consent arrangements will be provided where necessary.

Links to other websites

Our website and emails may contain links to third-party websites, platforms or services.

We are not responsible for the privacy practices of those third parties. We recommend reviewing their privacy policies before providing personal information to them.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time as The Midlife Thrive Club grows, our services change or legal requirements change.

The latest version will always be available on this page and the Last updated date above will show when it was most recently revised.

Contact us

If you have a question about this Privacy Policy or how your personal information is handled, please contact:

The Midlife Thrive Club
Donna Cuthbertson
Email: [email protected]
United Kingdom

If you have a complaint

If you have concerns about how we use your personal information, please contact us first so that we have an opportunity to resolve the issue.

You also have the right to complain to the Information Commissioner's Office (ICO), the UK's independent data protection regulator.